Afternoon workshop, 13:30 to 16:00. Paper, your Direction Map, your evidence and a pen. No software. By 16:00: this sheet complete and your Direction Map (areas 7 and 8) updated.
Copy your Bootcamp 1 exit statement. Underline the four parts. Mark each E (evidence, with source and date) or A (assumption). Add any evidence from Corinne’s sustainability session.
| Part | What I wrote | E or A | Source and date, or what is missing |
|---|---|---|---|
| In this situation | |||
| these people | |||
| struggle to achieve this outcome | |||
| because of this barrier |
“How might we help [people] [achieve outcome] in [situation]?” Your neighbour vetoes any HMW that is too broad, too narrow, or already contains a product.
Score each HMW 0, 1, 2, 3 or U, and write the source and date in the cell. 0 = evidence against; 1 = weak or indirect; 2 = direct, with gaps; 3 = repeated direct evidence, including behaviour; U = unknown, not zero. Never total a column with a U in it. A high total cannot cancel a fatal delivery problem.
| Criterion | HMW 1 | HMW 2 | HMW 3 |
|---|---|---|---|
| Need and urgency | |||
| Frequency | |||
| Existing alternatives | |||
| Reachable demand | |||
| Delivery capability | |||
| Payer and economics |
Box 2 before box 4. A famous name is not a capability. Your named organisation is a candidate, not an agreed partner.
Copy into your Direction Map, areas 7 (possibilities) and 8 (unknowns and next research).
| Theory | The question it answers | Core reference (Harvard) |
|---|---|---|
| Jobs to be Done | What progress is the customer trying to make, and why do current options fail? | Christensen, C.M., Hall, T., Dillon, K. and Duncan, D.S. (2016) ‘Know your customers’ jobs to be done’, Harvard Business Review, 94(9), pp. 54 to 62. |
| Value Proposition Design | Does the offer hit the most important jobs, pains and gains? | Osterwalder, A., Pigneur, Y., Bernarda, G. and Smith, A. (2014) Value proposition design: How to create products and services customers want. Hoboken, NJ: Wiley. |
| Open innovation | Which knowledge or technology must come from outside, and how? | Chesbrough, H.W. (2003) Open innovation: The new imperative for creating and profiting from technology. Boston, MA: Harvard Business School Press. |
| Resource-based view | What does each partner actually bring, and what is still missing? | Barney, J. (1991) ‘Firm resources and sustained competitive advantage’, Journal of Management, 17(1), pp. 99 to 120. doi:10.1177/014920639101700108 |
| Relational view | Why do partnerships create advantage, and what makes them work? | Dyer, J.H. and Singh, H. (1998) ‘The relational view: Cooperative strategy and sources of interorganizational competitive advantage’, Academy of Management Review, 23(4), pp. 660 to 679. |
Recommended pairs: Jobs to be Done + open innovation; Value Proposition Design + resource-based view.